Get in Touch
Have a question, partnership idea, or feedback? We'd love to hear from you.
Send us a message
Other ways to reach us
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Email
hello@borrowbox.com
We reply within 1–2 business days.
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Social Media
@borrowbox on Instagram, TikTok, and YouTube
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Partnerships
Interested in partnering with us? Select "Partnership opportunity" in the form.
Frequently Asked Questions
BORROWBOX takes 10% of each completed rental as a service fee. This covers payment processing, escrow, and platform maintenance.
Optional damage protection add-ons are available at checkout. Without it, the renter is responsible for damages agreed upon in the listing.
Yes, all users must complete ID verification before their first rental or listing goes live. This protects the entire community.